Whatever the reason it might be, there are several ways to determine the cause and solve this problem on Windows 10, whether you have access to the desktop or not. Relax, we’ve got you covered. Right now, all possible ways to fix laptop black screen are shown to you. 3) Click Change plan settings. If you see a black screen after upgrading to a new version of Windows 10, you may need to download the latest compatible driver from your device or graphics manufacturer's support website to resolve the issue. I would like to receive news and offers from other Future brands. If your screen goes screen randomly, please try the above solutions to troubleshoot. Other times, the video driver update may not be the problem, but the one already installed on the device may be corrupted, and as a result, you could end up with a black screen. Is your hard drive making a noise like beeping or clicking? Under the "Apps & features" section, select the security app. If the laptop screen keeps going black, you might be unable to enter the computer desktop. Step 1: Tap on Windows + R at the same time to open the 'Run' dialogue box. If the system has a discrete and integrated graphics card, you can switch the connection to the embedded video processor to confirm whether the problem is with the discrete card. If you see a black screen after signing into Windows 10 and can still use the mouse pointer, it could be a problem with the Windows Explorer process. Just go to the Source module to enter the following interface, click Folders and Files and choose the significant files you want to back up in the pop-up window. "Click to tweet. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … And perhaps it is the liquid crystal display that leads to the issue laptop screen keeps going black. According to users' feedback, computer getting a black screen is a common issue. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. Step 1: In Safe Mode on Windows 10, type Control Panel in the search box and run this utility. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. This way is an easy solution. If you don't see anything on the screen, press and hold the power button for about 10 seconds to shut down the device. Windows 10 Monitor Keeps Going Black Then Comes Back. However, when it does, the laptop screen goes black for a second; then 5 seconds later, it happens again. This means that you'll need to trigger the recovery environment manually. Although this process won't fix the issue, it'll give you an idea of where to start looking to resolve the black screen. "My Asus laptop screen goes black randomly in Windows 10 and I fear of data loss. RunOnce is a feature that allows you to specify commands that Windows 10 can run one time and then deletes, but it can also cause the screen to go black on a computer. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. If it was a critical error, and the system rolls back to the previous version, don't reconnect your peripherals, and manually install the Windows 10 update one more time. Question My laptop showes blank screen randomly: Laptop Tech Support: 1: Oct 11, 2019: Question Laptop screen goes blank. Just go to buy another to replace it. Monitor Randomly Going Black. In Windows 10, you can see a list of options. Quick tip: Alternatively, you can also select the Delete the driver software for this device option to remove the driver from the computer. Well, it could be anything; hardware issues and driver issues are some of the common reasons for black screen while gaming in Windows 10, as well as other operating systems. Let us know in the comments below. Typically, a device may experience a black screen due to a compatibility issue with a graphics driver, which might you have installed manually or through Windows Update. Also in some cases identifying the exact cause for the problem is not identified, so to deal with it connect an external monitor to the HP laptop properly. Occasionally, my laptop screen will turn off while I'm in the middle of using my laptop. We have multiple computers that will get a sudden black screen and then come back on again. If the previous steps didn't work, you can terminate and start the process again using these steps: Type the following command and click the OK button. Fix Black Screen Issue! If you want to determine whether your account is causing problems, while in safe mode, you can create a new local account. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still on issue. If the power indicator is on all the time and the external power is plugged in properly, then a random laptop black screen is not caused by the power. Sometimes, a driver update could include changes, which can send the video signal to the wrong port (DisplayPort, HDMI, DVI, Thunderbolt, VGA). Going by user reports, the problem of Windows 10 going into sleep mode randomly is … Right now, it is time for you to fix the random laptop black screen problem after you have backed up or saved your important data. First, you need to use the Trial Edition of this software and create a bootable disc or USB flash drive by using the Media Builder feature to back up files in WinPE. This is my first time posting on the forum and I hope Ive posted in the correct section. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. It might be related to an issue with a recent graphics driver update, or it could occur during the installation of a feature update that includes a compatibility problem. If you have multiple video outputs, try to switch the connection to a different port and move the mouse around or press any key on the keyboard to wake up the display. In the following instructions, you'll find troubleshooting steps to resolve this issue on Windows 10. Step 4: After finishing the source and destination selection, click Back up Now button to run a file backup at once. Turn on/off Windows 10 color filters. In addition to hardware issues, your computer screen goes black randomly because of some software problems. "My Asus laptop screen goes black randomly in Windows 10 and I fear of data loss. (You'll need to repeat the steps four times to allow cycling through all the possible modes.). Hold the Win plus R keys to open the Run window. Once you complete the steps, continue with the System Restore instructions. Step 3: Go to Advanced options > Startup Settings > Restart. Here, it is recommended to select an external hard drive or USB drive. This feature is especially useful for visually impaired people who want a high contrast display. To check for this problem, connect your laptop to an external screen. If you're using a third-party antivirus or another security software type, you can temporarily remove it to determine whether the app is causing the problem. When you stumble upon a black screen, many things could be the reason, including problems with hardware, software, or a combination of both. - posted in Windows Crashes and Blue Screen of Death (BSOD) Help and Support: Hello, This issue has been for 1 … It happens on different applications when they are on full screen mode. You can unsubscribe at any time and we'll never share your details without your permission. Click the Change settings that are currently unavailable option. Alternatively, if the problem happens after installing an update, it may be possible to roll back to the driver's previous version. Windows 10 Fall Creators Update has a color filters feature. Go to Troubleshoot > Advanced options > Start Settings. If rolling back to a previous version resolves the problem, then you should avoid upgrading again until you know there's a permanent solution for the problem. After the third interruption, Windows 10 will open into the "Automatic Repai" environment, where you can click the Advanced options button, and then you can continue with the steps below to boot in safe mode. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black … How to Fix the Problem. Microsoft Flight Simulator's long-awaited VR mode is finally being released in the very near future and it comes with one huge surprise, too! Laptop Screen Randomly Goes Black - posted in Internal Hardware: Hello! To access the Advanced startup environment, use these steps: As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence. I couldn't find a time pattern or an action that causes it. 1. Click Restart. 4. On tablets (such as Surface Pro), you can wake up the screen pressing the volume up and volume down buttons simultaneously three times quickly. You can force a shutdown by pressing and holding the power button between five to ten seconds or until the device shuts down. Select a reason to enable the option to rollback (select any option). In this case, you can choose to remove the power from your laptop and plug in an external power supply. When you have a black screen in front of you, it won't be possible to use the recovery options using the Settings app, nor you'll be able to use safe mode from within Windows 10. Also, make sure that the monitor is receiving power, and the power button is turned on. Are you using a Windows 10 laptop but the computer screen goes black randomly? Thankfully, MiniTool ShadowMaker helps me to back up files. Once you complete the steps, the update will uninstall, and Windows 10 won't try to install it again until the next update releases. Nowadays, it's not uncommon for quality updates to rollout with bugs and compatibility issues. Many users reported that this issue occurred either when intensively using graphics or just randomly. FL Inverter If the screen dims out gradually, or just goes out altogether, there could be a problem with the FL inverter of the laptop. So it is necessary for you to troubleshoot these one by one. Sometimes it can go days without happening and then sometimes It can happen 5-10 times a day. going back to the original application where it happened continues to display the black bar. 4) Make sure both Turn off the display and Put the computer to sleep are set to Never. Once the device restarts, Windows 10 will try to reinstall the graphics driver automatically resolving the black screen problem. In the following section, we'll show you many steps to help you troubleshoot and fix the black screen problem on your Windows 10 device. Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. But firstly, you should use MiniTool ShadowMaker to back up your important files since the random black screen may lead to data loss due to all possible causes of the laptop turning black. If none of the services seem to be the issue, use these steps to re-enable the startup items: Select an app and click the Enable button in the bottom-right corner. This post will introduce 4 ways to back up files with ease. Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. A reboot fixes the issue until it happens again. The user can turn on/off color filters in Windows 10. You won't lose your files, but depending on the current configuration, you may lose some settings, apps, and updates. Cyber Monday may be over but these Cyber Week deals are still alive. It can even repeat several times. To boot Windows 10 in safe mode while in Advanced startup, use these steps: While in the "Startup Settings," press the 5 or F5 key to select the Safe Mode with Networking option. While in the Advanced startup settings page, you can roll back to the previous version using these steps: Click the Uninstall feature update button. Here, your purpose is to back up files before fixing the random laptop black screen, so you need to manually choose what you need to back up. Sometimes, this is recommended, but if Windows 10 can't find the driver online, you'll need to manually download it from your manufacturer support website. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). The steps below will help you to disable it to avoid such incidents. It happens randomly. To use the software all the time, you can upgrade to a full edition like Pro Edition. To restore a computer to an earlier time to fix the black screen problem, use these steps: After you complete the steps, System Restore will restore the device to an earlier time removing system changes since the date of the restore point, which may resolve the black screen issue on Windows 10. No matter which method you use to fix the issue of the screen goes black randomly, in order to ensure your data security, we strongly recommend backing up your important files first of all since data loss may happen at any time and anywhere in case of a random black screen. Just select one to store the backed up file image. In this case, you can take the graphics card driver into consideration. Then, you can run the anti-malware to scan your laptop. 2. Prior to that issue; the display would randomly disappear then throw up the screen in thin film strips [four or five across the screen - on black background] - then would come right after a … Case 1: Hardware Issues Cause Screen to Get Black Randomly. Alternatively, assuming that Windows 10 is responsive, you can use the Windows key + P keyboard shortcut to bring up the "Project" menu. ; Type msc and click on the OK button. However, if it's causing problems, you may need to disable it. 5. Also, you need to ask an after-sales service for help. Once you complete the steps, restart the device to confirm that disabling the features addresses the black screen problem. In Safe Mode, you can try some troubleshooting steps. After you complete the steps, you should be able to access the desktop again. On the other hand, if you have any question regarding our software or any method to repair black screen on your Asus, HP, Lenovo or Dell laptop, please send an email to [email protected] or leave your idea in the following comment part. Step 3: In the pop-up window, click Uninstall to confirm. If it was a non-critical error, the installation should resume and complete successfully. Only leave connected the essentials, such as a mouse, keyboard, and primary monitor. Sometimes it'll cut back on after 5 seconds or 5 minutes but other times it stays black and I have to hold down the power button to turn it off and then turn it back on. Or it could be a hardware related issue with the display, connection, or video adapter. (You may need to check your manufacturer support website for more specific details.). It took me a while to figure out that the computer was still running, the screen just shut off. 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