Maryland E-ZPass FAQ | DriveEzMD.com E-ZPass FAQ Have a question about E-ZPass? The MDTA also has a staffed toll-free service line, 1-888-321-6824 (711 for MD Relay), operating 7 a.m. to 6 p.m. Monday through Friday (interactive phone system operates 24/7). Were here to help! Monday through Friday 7 a.m. - 7 p.m. Copyright 2023 VDOT. About E-ZPass; Toll Roads; News & Resources; Contact; Login; Login. Transponder must be properly mounted in the vehicle. All you need is your drivers license, license plate number, credit card, and email address. Management Offices: account to your EZPass account. Check out this FAQ. search below to find a retailer near you. Understand the MBE/VSBE/DBE Programs and your role as a prime or subcontractor. Download our app. 555 Joppa Farm Rd. 525 South Magnolia Avenue, Orlando, FL 32801 Download the PA Toll Pay app to open or manage your account. Customers also can visit Customer Service Centers at various MDTA bridges, tunnels and other locations. Customers are encouraged to continue using these options when possible. Because tolls are only collected in one direction at the John F. Kennedy Memorial Highway, Thomas J. Hatem Memorial Bridge, Governor Harry W. Nice Memorial Bridge and the William Preston Lane, Jr. Memorial (Bay) Bridge, each trip on these facilities will be counted as two trips. Existing Customer? Each time your EZPass account balance is $10 per transponder or less, we'll automatically transfer $35 per transponder from your bank Management Offices: To calculate a toll for a road or a trip, see our toll calculator page. please reference the account number and PIN given to you by a Customer Service Representative / Freedom of Information Act We work with government agencies to provide you with accurate information. Please enable JavaScript in your browser. Sign up for updates and alerts from the Maryland Transportation Authority, Joppatowne High School (Media Center) In states or on roads where there is a discount, the discount may be limited to those with an account with that state's toll pass system, i.e. Subject to pre-paid toll deposit. All two-axle discount plans are transponder-specific. If you received an E-PASS from a Reload lane, at a Service Center or ordered over the phone, Center locations and updated hours can be found. Service Representative, reporting it on the phone system (IVR), or sending it over the web at our Help Center. If you travel on CFX roads with E-PASS and E-ZPass, you could be charged by both accounts. Learn about resources to assist in growing and strengthening your business. Learn about resources to assist in growing and strengthening your business. You can also purchase a Uni which allows you to travel among 18 states including throughout Florida with one toll transponder and one toll account. If you have received a text from Maryland-MDot Urgent addressing MDot customer with a link, please ignore the text. Only the locations we can verify that accept the E-ZPass will be shown here. Regular SunPass: NOT Compatible With E-ZPass. E-ZPass is a multi-state electronic toll pass that works in states from North Carolina to Maine and west to Illinois, and now in the entire state of Florida. Staff continues to work on resolving the technical issues and apologizes to its customers for the inconvenience. Discount Plans are assigned to each transponder unit, and they can not be shared with other transponder units. Dont have a bank account? or on your Reload lane receipt to login. With All Electronic Tolling (AET), drivers do not stop or slow down to pay tolls. Central Florida Expressway Authority Toll Rate Summary PDF opens in a new window. The third of three Public Hearingswill be held March 6, 2023, from 5:30-8:00 PM to receive public and private testimony about the proposed toll rate ranges. States connected to the E-ZPass system include Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Virginia and West Virginia. If you have both an E-ZPass and a Florida-based transponder in your vehicle, you are at risk of being charged by both transponders. For example, if you open an account on November 3 and your five axle vehicle uses an eligible facility on November 6, discounts will be applied on: Calculation of the post-usage discount is based on toll usage and does not include any applicable fees that may have been deducted from your account during the calculation period. Sign up for updates and alerts from the Maryland Transportation Authority, Contact: Division of Communications. When renewing, please have your license plate number and payment information ready.. Please login to access your E-ZPass MA account Select the Type of Login below and then enter the required information. Call us to open an E-ZPass account by phone ordownload the E-ZPass application and mail it to the address below. Additionally, drivers with a toll pass compatible with the E-ZPass can use their pass on toll roads in the state of Maryland. E-ZPass Maryland members enjoy quicker, easier toll payments and reduced travel times as well as a 25 percent discount on two-axle tolls and options for larger discounts at select MDTA toll locations. Hanover, Maryland 21076 There are two other major regional systems in Texas: the TollPass from the Dallas-Fort Worth area and the TollTag from the Houston area. The discount plan begins when first used and is valid for 90 days or when all trips are used, whichever comes first. E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN. Customers are encouraged to continue using these options when possible. As a result, no civil penalties will be assessed from Tuesday, June 4, through Wednesday. Visit our corporate site to access Otherwise, click here to register your E-ZPass On the Go. ALL ELECTRONIC TOLLING (AET) STATEWIDE All eight Maryland Transportation Authority (MDTA) facilities are all electronic (cashless). As you drive through a Toll Point with an E-ZPass transponder, our toll equipment captures your trip information, calculates the toll, and deducts it from your E-ZPass pre-paid account balance. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Understand the MBE/VSBE/DBE Programs and your role as a prime or subcontractor. Services such as creating new accounts, adding funds or making changes to an existing account can be provided 24/7 from the comfort of home at ezpassmd.com or via the Interactive Voice Response system, at 1-888-321-6824. Some states may issue discounts for using a toll pass, but not all. Updates will continue to be provided via the E-ZPass Maryland website ezpassmd.com and Twitter at /TheMDTA. Forgot Username or Password? As a reminder, it is important that both your E-PASS and E-ZPass accounts are current and up-to-date. Includes savings on 3 and 4 axle tolls at the Hatem Bridge. You may change your plans at any time. Registration is required prior to use. TurnpikeInfo.com is not affliated with any government agency. To renew a Hatem Plan, motorists will need to speak to a Customer Service Representative by calling Customer Information Center at 1-888-321-6824, or visiting one of our Customer Service Centers. Please note that service centers at Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) branches require an appointment. Both systems are compatible across the state of Texas. E-ZPass transponders are free and customers can fund their E-ZPass accounts with cash, check or money order by visiting one of our conveniently located E-ZPass Maryland Customer Service Centers (CSCs). or via the Interactive Voice Response system, at 1-888-321-6824. MDOT Headquarters Whether you're a driver or owner/operator, we strive to provide the tools you need to make smart travel choices. Monday through Friday 7:00 a.m. 8:00 p.m. and Saturdays from 8:00 a.m. 2:00 p.m. Monday through Friday 8:00 a.m. 5:00 p.m. ETL TOLL RATE RANGE SETTING PUBLIC HEARING, Doing Business with the MDTA Development Workshop, Finance Committee Meeting - March 9, 2023. Hanover, Maryland 21076 See our Install Toll Pass section for complete mounting instructions for your toll pass. Walk-in visits are permitted and encouraged at CSCs located at MDTA facilities. FasTrak is California's statewide electronic toll system. Maryland requires commerical E-ZPass users to fill out a commercial application and submitUsers must agree to the terms of service, complete the business application package, and submit the package to the Maryland E-ZPass Service Center. 1 8003537277 or 4078237277 E-PASS User Agreement opens in a new window. The rebate is based on the number of trips made with a single transponder assigned to a five (5) or more axle vehicle that is used at eligible facilities. DO NOT click on the link and DELETE the message. Learn about resources to assist in growing and strengthening your business. E-ZPass customers can add their rental vehicle information to their existing PA Turnpike E-ZPass account. Log in to your account Need an E-ZPass account? To speak with a representative, call the toll-free line (711 for MD Relay) between 7 a.m. and 6 p.m. Monday through Friday. You can contact us online, by phone or in person: These discount plans are available for all two axle vehicles whether they are enrolled in a private or business account: Includes: Fort McHenry Tunnel, Baltimore Harbor Tunnel, Francis Scott Key Bridge, John F. Kennedy Memorial Highway, and Thomas J. Hatem Memorial Bridge, Cost per cycle: $70.00 for up to 50 trips. Additional details: Valid only at the Hatem Bridge. Call us to open an E-ZPass account by phone or download the E-ZPass application and mail it to the address below. Join E-ZPass. Hanover, Maryland 21076 Did you receive an E-PASS in the Reload Lane, at a Service Center or ordered Sign up for updates and alerts from the Maryland Transportation Authority. E-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo. Services such as creating new accounts, adding funds or making changes to an existing account can be provided 24/7 from the comfort of home at ezpassmd.com or via the Interactive Voice Response system, at 1-888-321-6824. Individuals who wish to participate and who require special accommodations under the Americans with Disabilities Act, or who require translation services (free of charge), should contact the Title VI Office at mdtaeeo@mdta.maryland.gov or 410-537-5660 (711 for Maryland Relay) no later than three (3) business days before the date of the meeting they wish to attend. Pay Invoices Manage E-PASS Reload E-PASS Activate E-PASS Get E-PASS Account Login Username: Forgot Username? PA Turnpike Customer Service Center300 East Park DriveHarrisburg, PA 17111(877) 736-67278:00 a.m. - 6:00 p.m. Monday-Friday. the vehicle to your account, indicate the vehicle is a rental. As part of the reopening plan, the MDTA will limit service to two customers at a time at the, The MDTA also is reminding customers that many. If you do not have an account number or PIN or need assistance, please call, 525 South Magnolia Avenue, Orlando, FL 32801. TxTag is the statewide pass used across the state of Texas. Maryland Transportation AuthorityE-ZPassNew Account / Buy E-ZPass , Maryland Transportation AuthorityE-ZPassAccount Login . Baltimore, MD 21297-7600. There are other toll systems in states that operate toll roads, tunnels and/or bridges. Joppatowne, MD 21085. Follow link to report fraud and/or abuse of State resources. E-PASS is owned and operated by the When renewing, please have your license plate number and payment information ready., William Preston Lane, Jr. Memorial (Bay) Bridge Discount Plan, William Preston Lane, Jr. Memorial (Bay) Bridge Shoppers Discount Plan, Governor Harry W. Nice Memorial/Senator Thomas Mac Middleton Bridge Discount Plan, Thomas J. Hatem Memorial Bridge Discount Plans, Click here to sign up for a Hatem Choice A, You may select one or more plans for each transponder when you sign up. Harry Hughes Conference Room, Doing Business with the Maryland Transportation Authority, Free Development Workshop E-ZPass customers pay the lowest toll rate, up to 60% less. Please contact 407-690-5000 for assistance with the content of this site. Questions about other programs may be answered in one of our other FAQs: Pay By Plate FAQ Video Tolling FAQ 3rd Party Tolling Applications FAQ General Drive Ez MD FAQ About E-ZPass What is E-ZPass? Joppatowne, MD 21085. The Finance Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes. If you are a frequent traveler and need to replenish your account more than twice a month, we'll increase We use cookies to enhance your browsing experience. With E-ZPass, you can save nearly 60% on your tolls. SunPass unveiled the Sunpass Pro in 2021, which is compatible with all E-ZPass roads. For those customers with multiple transponders, it is recommended that you remove the E-ZPass transponder from your vehicle or place it into a Radio Frequency (RF) shield bag while driving throughout Florida in order to avoid the possibility of being charged by both transponders. Instead, they are collected through E-ZPass, Pay-By-Plate, and Video Tolling. Access your account online or via our mobile app, PA Toll Pay. If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1. E-ZPass Maryland Customer Service Center At MDTA Facilities (Updated Jan. 12, 2021). / Privacy Policy, VDOT Central Office Individuals who wish to participate and who require special accommodations under the Americans with Disabilities Act, or who require translation services (free of charge), should contact the Title VI Office at mdtaeeo@mdta.maryland.gov or 410-537-5660 (711 for Maryland Relay) no later than three (3) business days before the date of the meeting they wish to attend. Appointments can be made up to 10 days in advance of the desired date. 8003537277 COVID-19 Update: Find up-to-date information. Users with a Maryland E-ZPass will get a minimum of 25% off the cash toll rate at state toll facilities and bridges. It is very important to immediately report lost or stolen EZPass transponders. : state of Maryland. Find out how to get started with your new EZPass transponder in this guide video. To speak with a customer service representative, call the E-ZPass Service Center at 888-321-6824. When adding See the Rental Vehicles page on our website for more details. The CSCs at MDTA Facilities will also add Saturday hours from 8:00 a.m . You can still be an E-ZPass Maryland customer and pay the lowest tolls in Maryland. Please note that service centers at Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) branches require an appointment. Password. E-ZPass For Individuals / Private Accounts. It is important to note that Sunpass stickers and transponders issued before May 28, 2021 are only compatible with Georgia and North Caroilna toll roads; the LeeWay, issued in the Fort Myers area, is also only compatible with the old SunPass network system, not the new one. Create your new online E-PASS Management Account. 525 South Magnolia Avenue, Orlando, FL 32801map opens in a new window, Center Hours: For those customers with multiple transponders, it is recommended that you remove the E-ZPass transponder from your vehicle or place it into a Radio Frequency (RF) shield bag while driving throughout Florida in order to avoid the possibility of being charged more than once. 7201 Corporate Center Drive Subject to pre-paid toll deposit. Not sure which discount plan is right for you? For additional information about Discount Plans, visit our. There is no additional charge for the EZPass Plus program. Customers also can drop off check or money order payments 24/7 in designated drop boxes outside CSCs at an MDTA toll facility (drop box is not available at the Hatem Bridge/US 40) or mail their check or money order to: MDTA, P.O.