I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Bikes ready for 48-hr dispatch. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Error Database System full. How do you change between the Cycling Modes when you are riding and you dont have a phone? Hi: I too have an Orbea Gain. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Power supply problem in sensors. Can I ride this in the wet? The app will show if there are any errors in the bicycles electrical system. We would encourage you to try all three out and see which works for various terrain. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. If this method does not work, unplug the throttle from your kit and get a new one. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Getting error messages can be annoying at times because it means Something is not working right. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. It occurs due to the excessive current from the battery pack. 0000030299 00000 n It will switch into an emergency mode or stop working completely. At least one hall sensor wire of the motor may be damaged or disconnected. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. If the problem persists contact your eBike dealer. If error perists replace the chareger with a new one. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Check to find out if anything is blocking it or not. Select the Pulsometer option and follow the instructions. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. The X35 motor system is light, powerful yet extremely compact. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. But why did she turn to an e-bike? Salt Lake City, UT 84105 Properly inspect all the visible connections and see if the display is adequately engaged or not. Register using either your email address or Facebook account, at which point youll be let into the app. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. If the problem persists, contact your eBike dealer. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello 6YVL. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. If you need advice on compatible belts please contact us. thanks for checking out our blog post about the Orbea Gain. However, if it flashes white then the motor will not provide any additional assistance. What should I do if my treadmill is slipping? This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Sign up forin-stock updates and discounts! Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Motor cable is not connected. It occurs when there is a connection problem between the internal controller and the display. Saturday: 10am5pm For a better experience, please enable JavaScript in your browser before proceeding. Display shows a motor on it and front motor does not work. If the problem persists, contact your eBike dealer. Enabling you to ride the bike just like any traditional non-assisted bike. If not then maybe the button is defective. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM This subscription is good for eight total maps, with a map totaling one complete state. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Put it on charge and linked the app and it reported error 201. Is the amount of assistance supplied by each individual assistance level configurable? Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. It may not display this or other websites correctly. What if you already have power and still can not get the bike to move? Avoid large power demands while this error is active to prevent deterioration. Adam, It occurs when the controller gets to its maximum temperature level. Or did you get the firmware update? It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Bosch HMI & Drive Unit Manual. You must log in or register to reply here. The sensors of the battery pack got damaged. Then check input voltage (P03) through your LCD Display parameters. If you still cant solve any issue, simply contact the dealer and get the solution. 0000029939 00000 n If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? If error persists try a new charger. Hello, this is Evan Larry. Also that Mode is invisible to you in that situation. . Just what sets these award-winning bikes apart from the rest? EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Up top, weve highlighted via video how to use the bicycles major features. Pink Flash - There is an error in the system. Our aim was to create the lightest range of electric bikes in the world. I havent ridden it at all so is there a faulty sensor in the hub? So I swapped wheels to check if the problem was the motor. c[bk8zmk~ PW Try disconnecting and reconnecting the motor cable. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. I need to update this post. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. This thing prevents the battery from working effectively. We've got you covered with our in-depth e-bike operation guide. Clicking on the stopwatch icon opens up the activities section of the app. I wonder if I drain the battery and try to charge again if it will fix itself . This type of error happens due to a simple connection problem. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. I wish this was something I could just do via the app! Alongside this intelligent system, there's also an easy to use . Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Current supplied by the Battery Pack is too high. Frame: Addict eRIDE Disc HMX. Restart the system. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Inverted polarity at charger. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. A high-temperature error will display as electric bike error code 10. To turn the system on, short press the button and the LEDs will illuminate. Bypassing the motor cable, plug connection with the controller into the motor. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. Each offers a set amount of torque as a percentage of the total amount per level. This colour indicates the amount of battery charge that is available to use. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Click the owl icon to create an account if you don't have one already. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Electric bikes light lines power output failure or assist light error. Press J to jump to the feed. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. Using the navigation or maps requires a $4 per year subscription. At times this error can be linked to the internal controller or the motor. I am delighted with the machine super fit. Ray How do I charge the battery? It commonly occurs when there is a connection issue in the mount and battery. This cage replaces the bottle cage situated on the seat tube of the bike. Because generally, error codes indicated that there is something wrong with the bike. Improper connection between the display and controller-. Stay up to date on latest releases, buyers guides, and more.. Unplug brake pads, and to check each brake, restart the bike. To do so you would have to remove the bottom bracket and crankset. The link above does not show all the error codes, at least not the one I got which is 201. Uncomplicated, painless, and very sleek. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. So, lets find out the common errors and their codes. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. But, what was it about this particular system that made us choose it over the others? 2. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Can you please explain if I am missing something here? Ebikemotion know about this issue and have issued a firmware update to solve it. The best practice is to use the manufacturer-recommended battery. Both low voltage and over voltage protection can cause an error. This section is intended for developers who are debugging system errors. Bosch Active Line 25kph Drive Unit Manual. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. The speed or torque sensor errors can get some errors as they have been overused. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Temperature too low during charging. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Restart the eBike System. Change the state of the Demo Mode to Activated mode. Press question mark to learn the rest of the keyboard shortcuts. Check your battery voltage. If there is no change, check the connection or try a different charger. %%EOF Loosen the controller and re-plug the hall sensor plug. Seems as though it will start now but shuts down momentarily. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. Please charge the battery Pack. Now the second bike had done the same thing after only one ride a few weeks ago. Also, check if there is any silicon interference or corrosion damage. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. If you are getting error code 08 (throttle issue) first check throttle connection carefully. As Jaxx says, the ebikemotion app can be a bit buggy. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. sedavis@fairpoint.net or tel: 850-838-4742 Connect the bicycle to the Dealer APP and check the battery temperature. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. The optional range extender is supplied with its own bottle cage-style bracket. Some errors may have more or less similar solutions. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. The three power assistance levels are pre-set to offer you a set amount of power at each level. Error codes can differ according to different brands. If the problem persists, contact your eBike dealer. See the dealer to solve this issue. I am assisting my 10th grade grandson with a project he has at school. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Check the cable; try unplugging and replugging. This service is subscription-based and requires renewal annually. Letting you keep track of everything from charge status to training data and performance analysis. There are a few things to look over here. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. At that point turn off the RE. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Good Evening, Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. Contact your eBike dealer. %PDF-1.5 % Error in the communication with the Battery Pack. One or more hall sensor cables could be disconnected or damaged. Restart the eBike System. 0000000016 00000 n Discharge the battery and then recharge it. So, you can optimise your training programs and view route data after each and every ride. If you regularly use the companion app, you may see other colours appear on the control buttons. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. Learn more at Call2Recycle. Bosch Intuvia Owner's Manual. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Here is the issue: after the ride I review my activity but I don't see any error message. H\n0E Contact our helpful and friendly customer service team for assistance. We use cookies to ensure that we give you the best experience on our website. Want a bike quick? If the system locks, please restart the eBike System. Interested in a Bike with an Ebikemotion Drivetrain? (435) 214-7287 We have looked at the chart of errors on this site. 03. I spoke to the dealer and he said there should be an error message posted. Apple watches can be connected and will show ride data, but NOT heart rate. Did we choose a hub-mounted motor or a bottom bracket drive motor? Tried to restart the system, couldn't even let me do that. The app is compatible with all of the e-bikes in our range. At this time, you should open the eBike app from your smartphone and can get the detailed error description. Wait until the temperature drops. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. 0000001387 00000 n For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. If you are connected to the app an error code will be displayed. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike.

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