Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . 2400 N Lincoln Boulevard (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Fax: (303) 864-2004, Phone: (215) 717-2980 ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. (404) 974-9417 We will continue to monitor DHS OIG's efforts to address this recommendation. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. An active investigation continues on Relator's other complaints. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. DHS OIG agreed with this recommendation. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. DHS OIG agreed with this recommendation. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Fax: (915) 577-9012, Phone: (713) 718-4888 EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Need help applying for benefits online? Official websites use .gov Below you fill find contact information for those offices. Michele Weaver-Dugan, Regional Inspector General for Audit 200 Independence Avenue, S.W. Publicly Released: Jun 03, 2021. DHS OIG agreed with this recommendation. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. About Us . (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. DHS OIG agreed with our recommendation. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Office of Counsel (OC) Suite 400 875 15th Street, N.W. Information and guidance about COVID-19 is available at coronavirus.gov. OIG's Role U.S. Department of Health & Human Services DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Region covers Arkansas, Louisiana, Oklahoma, and Texas. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Secure .gov websites use HTTPS Our work on the management and operations of this office identified long-standing management weaknesses, including: Relator knew that management was assuming each camera had a 90 degree field of view. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG agreed with this recommendation. Secure .gov websites use HTTPS (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Fax: (817) 385-2080, Phone: (303) 335-4201 Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Field Office Location. Ben Sanders, Assistant Regional Inspector General for Audit > HHS Regional Offices. Media inquiries and department press contacts. Available locations for. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Suite 30.450 Atlanta, GA 30303 Location details Share on . U.S. Department of Health & Human Services Information and guidance about COVID-19 is available at coronavirus.gov. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Receive the latest updates from the Secretary, Blogs, and News Releases. Fax: (312) 886-0513, Phone: (303) 864-2000 Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Fax: (404) 588-3871, Phone: (617) 748-3218 DHS OIG agreed with this recommendation. In January 2023, DHS OIG issued an updated report review directive. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. . However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Teri Lewis, Assistant Regional Inspector General for Audit Share sensitive information only on official, secure websites. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Midwestern Region 1010 Walnut Street, Suite 410 HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. View the map that shows the 10 regional office locations. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. A President-appointed Regional Director leads each office. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. These actions address the intent of our recommendation. A lock I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. An official website of the United States government. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . To provide independent oversight and promote excellence, integrity, and accountability within DHS. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Fax: (415) 503-1417, Phone: (703) 413-1835 Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) DHS OIG agreed with this recommendation. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Fax: (202) 616-4532, Phone: (202) 616-4620 Fax: (312) 886-7065, Phone: (817) 385-2071 Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Kansas City, MO 64106 (215) 656-6900 Main Navigation. Select your region below for information on your Regional Office andRegional Director. See All Field Offices. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Office of Inspector General. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Oklahoma Human Services Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. . To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Information and guidance about COVID-19 is available at coronavirus.gov. News and Announcements. Espaol 1-401-272-8090. Children and Youth (LockA locked padlock) (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Menu; Search; En Espaol; Contact; Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. > Regional Offices. Myra Hamilton, Acting Regional Inspector General for Audit We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. No. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. Fax: (703) 413-1833, Phone: (703) 413-1865 HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Share sensitive information only on official, secure websites. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. (202) 566-2391. Fax: (303) 335-4002, Phone: (313) 226-4005 > Agencies HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . The Inspector General also communicated this expectation in an agency-wide email. Vacant, Regional Inspector General for Audit No. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. (312) 730-1620 Office of Inspector General . Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) DHS OIG agreed with this recommendation. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Phone: (202) 616-4620 Southeastern Region Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 A .gov website belongs to an official government organization in the United States. Sacramento, CA 95814 245 Murray Lane SW Before sharing sensitive information, make sure youre on a federal government site. Address. (816) 268-0519 or https:// means youve safely connected to the .gov website. Main Navigation. Department of Homeland Security We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. We will continue to monitor DHS OIG's efforts to address this recommendation. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. No. Report suspicious items or activities to local authorities immediately. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Check-In Office. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. (202) 566-2549. Washington, DC 20230 202. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. I was also the lead tech agent for the Albany, NY . From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. GAO was asked to review DHS OIG's management and operations. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. 61 Forsyth Street, Room 19T30 Information on how to send mail to the Department of Homeland Security. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Office of Inspector General/MAIL STOP 0305 The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. > About Fax: (703) 413-1833, Phone: (703) 413-1855 The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Report Incidents In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. TTY 1-800-745-5555. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. 7. . Chicago, IL 60604 245 Murray Lane SW 501 I Street, Suite 9-200 This office is critical for ensuring independent and objective oversight of DHS. Vacant, Regional Inspector General for Audit Vacant, Regional Inspector General for Audit U.S. Department of Health & Human Services 200 Independence Avenue, S.W. . Washington, D.C. 20201 (916) 930-2388 Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. (214) 661-9530 The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. We can help at (405) 522-5050. Christopher Wilson, Assistant Regional Inspector General for Audit A lock A lock DHS OIG concurred with each of GAO's 21 recommendations. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. A .gov website belongs to an official government organization in the United States. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. DHS OIG officials also provided an overview of resource allocation steps. (800) 869-4499 OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future.

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