By default, your Smart Hub will have this switched off. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. How can I turn it on and off? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. How do I set up port forwarding on my BT Hub. The Hub Manager is where you can change or view your Hubs settings. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. >, BT Home Hub 5 - Information and troubleshooting guide. 16-08-2022 The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Also, what to do if you've forgotten it. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. The default mode here is Mode 1. No, it really is that simple. Switch off the router and switch it back on again. Have you tried Chrome or another browser. Wireless mode Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Remember you need to save any changes you make. Enter your current password followed by your new one. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. You dont want your neighbours taking advantage of the internet connection that youre paying for! If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Alternatively choose your Hub from the dropdown to find out how to connect. Any thoughts on this would be welcome. not the same as the wireless password. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? >. 16-08-2022 Give it a couple of minutes. If this happens get in touch with us. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. First, you need to connect to the router's web management page, so that you can change the settings that you want. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Your Smart Hub automatically scans for the best wireless channel. If there is already some text in the address bar. This takes a few minutes. Wait 5 minutes, then start reconnecting the cables. It's also easy to see the Hub Manager across all devices. Once youre logged in youll see a button for Advanced Settings. Follow the instructions that automatically appear on the screen to change your password. So my problem is nearly solved. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Full Fibre customers wont use microfilters. Instead the Home Hub 5 connects to the Openreach modem (or ONT). How do I restrict the wireless devices that can connect to my Hub? BT hubs are the centrepiece of BT home broadband. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? If you want to make any changes to the hub settings, you'll need the admin password. Your Hub is ready when the light turns steady blue. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device on How can I set up or change the admin password on my BT Hub? Copyright 2022. 15h14. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Alternatively choose your Hub from the dropdown to find out how to connect. You'll then be able to change these settings: Separate Bands. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. How do I control the time when devices can access the internet on my Smart Hub? It's not an extension socket. The light on the left of the Hub will flash blue. It's also easy to see the Hub Manager across all devices. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. How do I view the devices connected to my Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. This table shows the main differences between them. >, How do I turn wireless on and off on the BT Hub? and many others. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. A master socket is the main socket for the phone line in your home. However, if the Wi-Fi has dropped out, you might not see the settings. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? You can re-use your filter and Ethernet cables so please keep them. How do I set up port forwarding on my BT Hub? >, What is the Smart Wireless feature in my BT Hub? Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Only change it if you're having connection problems with your device. How do I use my Smart Hub as a modem only? Band Steering im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. None - anyone can connect to your wireless network without entering a password. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. This site uses Akismet to reduce spam. >, What is the Wireless mode feature on my BT Smart Hub? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). >, How do I set up port forwarding on my BT Hub? This takes a few minutes. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Select Save to store your changes. >, What is the Smart Wireless feature in my BT Hub? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. The master socket is the main socket for the phone line in your home. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Channels Enter your email address to subscribe to this blog and receive notifications of new posts by email. When your device connects, it automatically chooses the best wireless band. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. on The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. >, Where do I find the default admin password for my BT Hub? If this happens get in touch with us. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Here's how to set up a Hub 3. Struggling with your BT router login details? Choose BT Access Control from the options. 16-08-2022 Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? This table shows the main differences between them. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Go to the Smart Hub 1 guide. To set up port forwarding, click a dropdown for your model of Hub. Then click on Advanced Settings. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. He was once Deputy Editor of Mail Online and remains in therapy to this day. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. You'll find it on the back of the Hub if you haven't updated it. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Looking for tips on how to squeeze the best performance from it? If you dont have a battery unit, unplug the modem. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? With Band Steering on, the Hub steers your devices to the best wireless band for them. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Then fill in the details for your Dynamic DNS service. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Click on the title and picture of your Hub to see links to all our help. on Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. how do I find out what download speed I should be getting? If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Full Fibre customers wont use microfilters. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. The video below shows you how to set up your BT Smart Hub. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. This will open the Hub Manager, Enter the admin password. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. How do I connect my device to my BT Hub by Ethernet cable? If you've turned Separate Bands on, you'll be able to select the channel for each band. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. >, How do I turn off BT Access Control for a device? From the Hub Manager, click on Advanced Settings, then Wireless. How do you turn off wifi? on If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. The light on the front will change colours while your Hub sets itself up. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. You can then enter your password in the usual field to access BT Hub Manager. A steady blue light on the front of the Hub means everything's OK. This last screen permits me to then continue and arrive at the hub home page. Press the Power button on the Hub to turn it on. Announcements, Guides & Community Updates. Depending on your socket type, you might need to use a filter. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Every device that uses the internet sends its packets of data through specific ports. Sorry not much help really. They'll give you all the details you need. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. If this happens get in touch with us. Web admin interface of the BT Smart Hub 2 router. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Every device that uses the internet sends its packets of data through specific ports. 3. The light on the front will change colours while your Hub sets itself up. Got a BT Business Smart Hub 1? Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Set the security level for your Hub's wireless connection -. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband.

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