Just like any other bike, you can use your charger on any standard wall outlet. Is there a solution to add special characters from software and how to do it. On the default view, this changes the Boost mode, allowing you to cycle through OFF, ECO, NORM (Normal), and HIGH. Never use alkali-based or acid-based solvents, such as rust cleaners. If the system will not power on, the battery is most likely depleted and should be charged with the appropriate Shimano charger. Difficulties with estimation of epsilon-delta limit proof. "After the incident", I started to be more careful not to trip over things. There is a problem if it is too hot to touch. The home screen of the app should display a large plus sign in the center. Shift Timing N/A with the M-E1 (Only applicable with electronic shifting) These are labeled Update, Customize, and Maintenance. Red for two seconds: 50% 25% battery. As always, we are always happy to chat with you about questions regarding this system. I am pleased as I have ridden it loads since getting it. Holding the down button will switch the drive unit to Walk assist mode. I see that the charging port has a few communication pins also, I think a dealer could use some diagnostic equipment to 'reset' it. Youopen up the charge port, connect the charging cable, and plug it in. If another device is connected to the system via Bluetooth, such as one of the available Shimano mobile apps (more on those later), then you will see a Bluetooth icon to the right of the battery indicator. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. If this happens, simply turn off the bike, take your feet off the pedals, make sure the bike is upright and stationary, and turn the system on. But before you get to that conclusion, Id measure the individual cell voltages and make sure they are all within 0.1 volts of each other and that none are anomalously low. , We're excited to announce that we are now a Serial 1 electric bike dealer! Searched for similar problems, and came across this thread. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. The battery or board on the battery could have died. We'll never share your email with anyone. If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). If youre using an Android device, the prompts and process may vary slightly. This is done via Bluetooth, so ensure that Bluetooth is enabled on your mobile device. I'm having the same problem. The gears should be periodically washed with a neutral detergent then lubricated. Lift the rubber cap to reveal the charging socket and insert the charging plug. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. In this case it appears as SCE7000. Is it possible to charge an ebike from a 12V solar powered battery? You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. Both I and my dealer (Cooksons in Whitfield) couldnt clean it. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. We decided to provide the basics on one of the motor systems featured on select bike models: Shimano STEPS. Professional cyclists race on electronic drivetrains throughout the season, but once or twice a year youll see some of them swap back to mechanical gearing for the cobbled classics (e.g. The permanent software that runs on electronic devices is known as Firmware. I have tried to lookup info on Norco ass well as Shimano about this issue but I am coming up blank. Shimano STEPS bikes are the first to use motorized drive systems entirely from the same company. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life. Does the odometer go back to zero once you have clocked up 10,000km? Connecting to a wireless shifting switch This product can use an original wireless standard to wirelessly communicate with a compatible shifting switch. Rob has ridden the bike, so make You must log in or register to reply here. Since the problem is the controller not responding (the battery management system is described as "bricked") not that it simply won't charge - it won't discharge either, or even report its state - so the problem is unlikely to be the charger contacts. Replaced the battery but still no joy. The 1st light was blinking as it should when charging, but the 4th light was solid green. If the LED lamp still does not light up, contact the place of purchase. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. Tap the plus sign in the center of the screen to begin connecting your bike. Connect the charging cable to your power outlet and let charging commence!. Comment * document.getElementById("comment").setAttribute("id","ac6cecfd7d6cc8bcd38a6e9cdc7a6018");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. 100% Satisfaction Guarantee . Introducing the new Focus Jam2 and Sam2 your perfect match. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Then all you need to do is connect the charging cable to your power outlet. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. Are there any abnormal noises coming from the derailleur? When i did the steps above to activate the headlight i got a quick beep beep. I figured that was because there was no headlight attached. Follow the instructions on the cycle computer screen to select the target to connect to. On iOS, a system prompt will appear to inform you of the Bluetooth Pairing Request, and you will need to confirm by tapping Pair. chargers through my dealer, and now also 2 batteries, due to the issues with charging and failure codes. Running the 12-speed Di2 in full wired increases the battery life by 50 %, so if you 're into bikepacking, decidedly consider doing that. What make and model is the bike? Manual shift 0 Manual shift (M) blue Synchronized shift 1 Shift mode 1 (51) blinks blue (twice) Synchronized shift 2 Shift mode 2 (S2) blinks blue (three times) U M-3G KOA-000-00 https://si.shimano.com/um/3GK0A?UMrev=000&UMlang=00 Users Manual Rear Derailleur (D12) / Battery Charger the users manual can be seen at the following link: https://si.shimano.com. LEARN MORE Latest stories View all stories #1 Has anyone ever had an issue with the battery not charging? On my last ride I ran the battery all the way down until it shut off right before the final DH. > Finally if you want to repair the pack, you may find a new / used pack controller part on eBay or you might be able to scavenge off an older pack. How long does a Shimano Di2 battery last? Many thanks for every reply on all these questions. Such substances may damage the surfaces. Finally, pop the power plug into your power outlet and ensure you have a pulsing green light on the battery to show it is charging. Connect the charging cable to your power outlet and let charging commence! THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. On the handlebars next the left grip is the Switch Unit with two buttons Up and Down. Use the dedicated charging cable when charging the battery. However, its possible that your bikes manufacturer pre-programmed that for a recommended tune-up at 500km, so it doesnt necessarily mean there is a problem. Check the Ebike Battery. Walk Assist is great for walking a bike around or guiding it up a ramp to a rack. We would need a bit more information about your bike to help. Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. Please contact your place of purchase for details. Extending the cable may disrupt charging. Available options are English, Franois, Deutsch, Nederlands, Italiano, Espaol. The controls are pedal assist up/down, power, and headlight. the LED will light up blue, indicating that the battery is being charged. They found particles within the charger battery interface. The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. Has anyone ever had an issue with the battery not charging? Can you relate to this? It would be helpful to see other pictures of the PCB, If you can show me the component references ? Press it again to confirm the time and return to the main menu. On ECO mode, you can expect about 50 miles on a single charge. Looking at your picture, I see a white PCB in order to do not can follow the track of the component on the PCB. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. Mine was also causing the charger light to strobe before eventually not allowing the charger to connect. Do not heat the battery or throw it into fire. This means that it could be for example 21 or 39 percentnot possible to know! You are using an out of date browser. Providing a seamless and easy ride from a standing start even on steep inclines. You can set this up now, or simply tap Later to proceed. Is there any noticeable damage to the electric wires? For maximum performance, we highly recommend SHIMANO lubricants and maintenance products. Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. Europe only Disposal information for countries outside the European Union This symbol is only valid within the European Union. However, there is no guarantee that interference will not occur in a particular installation. If the charger or adapter is broken, do not use it until it has been repaired by service agent. If heat or acrid-smelling smoke is coming out from the power plug. What do the lights on my DI2 charger mean? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The following instructions and screenshots show the process on iOS. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. They have great support for their system! I had the same with my 36v Neo Cross charger. I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. What model charger (PCE1)? The LED changes as indicated in the figure each time the shift mode switches. Shimano STEPS E8000 Continuous power: 250W (500W peak) Torque: 85Nm Weight: 2.6kg (5.72lbs.) Our experience has been the same. How long does it take to charge a Shimano di2 battery? Very informative. We explore the Shimano Steps E8000 charger, with what rather limited exploration we can do. Connect the adapter to the charger plug and then insert it into the charging port on the battery. Now you can connect the power plug to your electrical outlet and check for the yellow light on the charger and the green, flashing light on the battery to show that its charging. Shimano claims a battery life of 1000km for the wireless Di2 groupsets, or about 1200 front derailleur shifts, and 8200 rear derailleur shifts. UM User's Manual. When the LED (blue) turns off, charging is complete. Check this first! To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. If youre still experiencing issues, we would recommend contacting Shimano directly or visiting a local Shimano service center (authorized Shimano dealer). If any problems are found, consult your place of purchase or a distributor. In developing SHIMANO STEPS, Shimano focused on how to generate assist power without compromising the inherent riding comfort of bicycles. MANUALS & TECHNICAL DOCUMENTS The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. I think there might have been a very poor 240v (UK) connection. Curbside Pickup Available NOW! Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. > Do not ride the bicycle while the charging cable is still connected to it. Start E-TUBE PROJECT and set it to listen for Bluetooth LE signals. Hi Simon. When i bought my bike it didnt have a headlight. Your email address will not be published. I was thinking too that the cells are closely monitored by the microcontrollers and just bricked itself when the voltage started to increase. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. Whatever you are up to, we know what you are thinking about. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries. JavaScript is disabled. A Shimano BT-DN110 battery should last for at least 2000km per charge. Is there another controller available which has this display-key on the controller itself so I dont have to let go my steer? Contact I switch the battery on and off until the walk mode turns off. Tap Update in order to check for new versions of Firmware. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Lift the rubber cap to reveal the charging socket and insert the charging plug. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Now it's like bricked. Charge the battery indoors to avoid exposure to rain or wind. We show you how to use the charger, as well as some minor pros and cons of the charger design. How to notate a grace note at the start of a bar with lilypond? What make/model of bike and what series of drive system/display is being used? If the controller has shut it down, it can probably be "rebooted" by. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. As you may have already noticed, electric bikes can be complicated. Are the fastening sections fixed securely? * The charging time of an AC adapter with a USB port is about 1.5 hours, and that of a computer USB port type is about 3 hours. I think this question would be better asked on, It's quite possible its the battery itself that is reporting some sort of error/sabotage state and the management software is taking the appropriate action. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. The light on the transformer just stays green. Blinking red five times: 25% 0% charge left. All the power you need at just the right time. Wakefield. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. To charge an internal battery whilst it is still on the bike, open the socket cap on the frame and insert the charging plug. This is an issue that occurred in several countries. While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. Display Speed Adjust the speed displayed by a small percentage (up to 5%) in order to correct a discrepancy between the STEPS display and another cycle computer or device. Failure to do so may cause a fire or electric shock. If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. I would just take the battery and charger to the retailer you purchased the bike from, if there are any problems it should all be covered under warranty. Page 17 After charging, firmly close the charging port cap. Connect the battery to this product. Select the unit name displayed on screen. Hello I have BMC with shimano steps e8000, when I am running with Eco Mode and suddenly I heard beep the motor is off in the computer display and I try to push the left control lever but is not functioning, the computer display is working well. Check whether the shifting switch supports wireless communication. Is there a three button version of this switch (or similar) that lets me change screens on the E8000 display?

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