Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Sometimes this wont work at all. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. We will look into this further. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Fairfield Properties online rent pay portal allows residents to pay rent online. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Pinpoint drivers of submarket momentum and individual asset forecasts with greater You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Daily, transaction-based visibility into your portfolio and your competitive market. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. granularity and accuracy. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. New Resident? Data privacy and security practices may vary based on your use, region, and age. App responsiveness is very important to us because we know how frustrating it is to you to use. Get Started Now Terms of Use Privacy Policy Use your ActiveBuilding login information. (303) 421-6900. Use your ActiveBuilding login information. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Upon opening the app, I have to wait 30 seconds just to reach the main menu. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. The interface reminds me of first generation mobile websites. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. The issue is resolved and we are proactively working to prevent it in the future. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. 78% of residents prefer to pay online. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). It also makes moving in easy. If you open a forum post and then back out, you're starting from the top again. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! RealPage Analytics delivers the most accurate apartment data, trends and industry news. The only reason that I keep it at this point is to pay rent. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Not a huge deal, but even apps loading much more data start up faster. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Pinpoint drivers of submarket momentum and individual asset forecasts with greater For example: today is the first so I need to pay rent. Easily access the industrys most accurate and reliable rent and occupancy data. Your Information is secure and will be kept confidential. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? It doesn't really make things any easier for me at all. Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. We experienced unexpected slowness in the application during this time. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Fantastic. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. But as soon as I went to another page it was lost, and unretrievable. Get Started Now Terms of Use Privacy Policy For more information, see the developers privacy policy. Enter your email. Enter your email. We were very excited to talk about the new ActiveBuilding at RealWorld.. The app was working fine before the unnecessary visual refresh. Package delivery is the secondamenity residents are interested in after fitness centers. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Safety starts with understanding how developers collect and share your data. Have an immediate question about our products or services? 6969 W 90th Ave, Westminster, CO 80021. Infrequent/Mild Medical/Treatment Information. I've noticed some improvements being made recently which is great. Had to do a lot of changes so the app would accept the input(s). We want to make it dynamic and guide users to the information and services they need.. On my smartphone I was offered a coupon to allow payments at participating stores. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Your Information is secure and will be kept confidential. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Get Started Now Terms of Use Privacy Policy If I had an alternative way to do so, this app would exit my phone immediately. Update: This type of review with specific examples is extremely helpful to us. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Unfortunately, the app is still extremely frustrating to use. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. Easily access the industrys most accurate and reliable rent and occupancy data. Login Use your ActiveBuilding login information Enter your email Log in New Resident? It was snappy, responsive, and logging in took less than a few seconds. ActiveBuilding puts everything in your community at your fingertips. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. It gives everyone a way to engage as a community. There is no immediate change to either staff or resident day-to-day use. Resources, ActiveBuilding Resident Portal for Multifamily Properties. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Login. Renter Background, Creditor Screening Issues, COVID-19 It's also likely to take a few tries to get in. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Everyone is right, this is not intuitive and a pain in the neck. Still, its pretty annoying that something viral to my life works so poorly. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Community Connection & Engagement It gives everyone a way to engage as a community. I really hate this app. Welcome To The Fairfield Properties Resident Portal. Original review below:iPhone 13 pro. Renter Background, Creditor Screening Issues, COVID-19 RealPage Market Analytics delivers true performance data no one else has. Check out our quick video of how to set up your account here! Maximize your asset value by optimizing rents while consistently reducing vacancies. LearnMore. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. RealPage Market Analytics delivers true performance data no one else has. I hope they change it soon. Log in. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . It is so slow, and they changed where the contact info is for emergency maintenance. Login. RealPage Market Analytics delivers true performance data no one else has. Copyright 2023 Apple Inc. All rights reserved. Community Rewards is really that.. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Daily, transaction-based visibility into your portfolio and your competitive market. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Can't get it on this laptop either. Thank you! Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. ActiveBuilding puts everything in your community at your fingertips. Pinpoint drivers of submarket momentum and individual asset forecasts with greater (Some features may not be available at your property. Proven to outperform the market 2-5% in every market cycle. Absolutely awful to use. (919) 861-8342 Notice message Please check your email to reset your password.. Email: Password: Proven to outperform the market 2-5% in every market cycle. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. The developer provided this information and may update it over time. granularity and accuracy. You pretty much have to use it if your landlord decides to. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. It's clunky. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Get Started Now Terms of Use Privacy Policy This one makes me want to go back to writing checks. Active Building. Enter your email. And the convenience doesnt stop there. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Login Use your ActiveBuilding login information Enter your email Log in New Resident? With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Contact your community management if you have questions.) If you try to view pictures on a post, the window just crashes. Proven to outperform the market 2-5% in every market cycle. ActiveBuilding puts everything in your community at your fingertips. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Log in. Maximize your asset value by optimizing rents while consistently reducing vacancies. Easily access the industrys most accurate and reliable rent and occupancy data.

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