This price does not include in-life modifications, upgrades, or moves on existing services. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. You can do lots of things without picking up the phone. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. If you have an issue you can find out if is just you, or impacting others in your area. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Help and support; Contact BT; Back. However, a well-designed system should route a customer to the right person. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Monday - Saturday08:00 - 18:00Free from UK landlines. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Suitable for smaller businesses who need more than what broadband can offer. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Offer ends 5 March 2023. You'll get a PDF file to keep and print out. again. How to Contact BT Openreach? Weve even listed the BT opening hours so you dont make a phone call for nothing. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. You can find our standard Terms and Conditions at www.bt.com/terms. If it's for your home account visit BT for the home. Its quick, easy and available 24/7. Available 24/7Free from UK landlines. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Its quick, easy and available 24/7. Another great way to contact BT without calling is to use the BT live chat service. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. BT Business broadband, phone line, email or Cloud Voice services not working properly? All connections are subject to survey. BT business solutions Work faster, smarter, safer, and stay connected with your world. Monday - Friday. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Sharing files. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Get help for all your BT Business products and services. Connect your people and places with smart solutions tailored to your business. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services These cookies allowed us to study how users navigate on the website. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. View bills, set up and manage devices, check service status, speed and much more. Prices ex VAT. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Get a 200Mbps leased line for 299/month (ex VAT). So you get the same service, and it could save you time too. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. All prices exclude 20% VAT. Read more about our network latency here. Location. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Search The Phone Book from BT to find contact details of businesses across the UK. Business growth needs a rock-solid infrastructure. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Report a fault online to put things right. There are no limits to what people can do when they connect. You'll find it on your bill. Popular shortcuts Order number Track a fault Report a fault The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. When you have a broadband connection, you share your bandwidth with others. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Want to write to us? Click on the button below to track the parent order. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. You need your order reference number. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Maybe there's a problem with your order. Contact sales. Get a BT ultrafast fibre broadband deal today and bundle your TV. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. If you need help quickly, use the other contact options. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Sorry, something went wrong. Our SME solutions are for you. We know that the internet is key to your business, and downtime means lost revenue. Your order number will look like one of these. We have a range of ways to get in touch for new and existing customers. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. That looks like a residential order number rather than a Requesting a copy bill Check service status View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The Phone Book ; The Phone Book Find a Business. When you have team members working from different locations, a connection you can rely on is more important than ever. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. T&Cs apply. Running cloud-based applications. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. The quickest and easiest way to contact us. Tavis House London WC1H 9NA | 020 7820 6770 . Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Discover SME solutions Weve updated our BT Business privacy policy. Log in to report a fault and youll go straight to the correct place to fix problems. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Whether you run a small or larger business, we have a BTnet solution for you. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. We're one of the world's leading communications services companies. Adjust your speeds to align with your needs: it's internet that grows with you. Subject to credit check, business registration and a 5-year minimum term. Set up and alter your Direct Debits. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Mobile costs may vary. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Website. If you need help quickly, use the other contact options. Faults and Orders dashboard. Broadband & internet BTnet Best if you're on your mobile. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. business Safety starts with understanding how developers collect and share your data. If you want to track a home order, click the button below. You need your billing account number. Dont miss our hassle-free ways to help yourself. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Download it now and use your device to be totally on top of things: View, pay, and download your bills. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Every single time. Related Types of Business | Related Locations. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. This means finding the right BT phone number can be more difficult than you first thought. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. BTnet Express From 50Mbps Ideal for smaller businesses Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Weve got your order request and will be in touch soon to complete your order. Well offer the fastest fix with the first available visit youre in control to change it. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. If you're on your computer, you can download WhatsApp for Desktop. If an engineer needs to fix the fault, you can choose the best time for them to visit. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. We're here to keep your teams connected as the trusted partner of businesses around the globe. Work faster, smarter, safer, and stay connected with your world. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Data privacy and security practices may vary based on your use, region, and age. Every single time. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. later the dashboard view will be restored. Compare leased line pricing and find the best fit for your business. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". track your order here. The developer provided this information and may update it over time. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Mobile costs may vary. This means no annoying lag or delays. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. When you run the tests online, well ask you simple questions, and let you know how well put things right. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. T&Cs apply. track your order. Simply follow the instructions and you might not need to call BT Broadband. Fibre business broadband only 25.95/month. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. More information and review your options. That's why we've been named as a leading service provider by Gartner. It's a little bit too early to track your order yet. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Monday-Friday08:30 - 17:00Free from UK landlines. We always aim for 100% target availability, but sometimes things do go wrong. Mobile costs may vary. Our activities added 24bn to the UK economy. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Best if you're on your mobile. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Mobile costs may vary. Terms and Conditions apply. Got up to 250 employees? Representative Office. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Our insights and events hub is your go-to destination for help and advice on the future of your business. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We offer reliable connectivity, but sometimes faults do occur. Search The Phone Book from BT to find contact details of businesses across the UK. Weve broken down each way you can contact BT so you can choose the best option for you. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. If you're on your computer, you can download WhatsApp for Desktop. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. The solutions we sell are integral to modern life. Fix Problems and faults Contact Chat, phone, or email Contact us about. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. By continuing to browse, you accept the use of cookies. Make sure youre always connected with mobile, broadband, phone systems and more. Mobile costs may vary. Mobile costs may vary. Get TalkTalk today for fast and cheap fibre broadband. We only collect anonymous data. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. If you need to write to us, please check the back of your bill for the right address to use. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. All day, every day. Be confident about transforming your business. Starts with VOL followed by three and eleven numbers, Oops. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Search The Phone Book from BT to find contact details of businesses across the UK. Download it now to be totally on top of things: View, pay, and download your bills. This will involve a complete review of your complaint to make sure nothing has been missed. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Hosting video calls. How to Buy an Online Listing . Has hybrid work affected my offices bandwidth needs. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Get answers to all your questions here. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. There are lots of quick and easy options to manage your . Achieve a smarter digital future with our technology and business solutions for public sector providers. Starts with 5 or 6 numbers, followed by 6 numbers. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Search The Phone Book from BT to find contact details of businesses across the UK. Report a fault online to put things right. By email Send message We aim to respond to your email within 48 hours - excluding weekends. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Starts with two letters followed by six or seven alphanumeric. Price quoted only available on a 5-year term contract and applies to new circuits only. By phone 0800 800154. Price subject to survey and location. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. In some cases, BT might need a little time to investigate your complaint and find the best course of action. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. In order to view the dashboard you will need to add About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Small and medium businesses Got up to 250 employees? The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. a fault or order with your fault or order references. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your

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