Winter opening hours. Delayed and missed trips can wind up costing consumers a lot of money. Seats recline a lot which is great for sleeping. With DoNotPay, you never have to spend hours waiting in a phone queue again. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. Did this answer your question? They will investigate the issue and provide customer services with an official investigation result. All product, news and changes in the site will be showed for your region. Average salaries for Arriva Customer Service Representative: $34,416. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Search for the company you'd like to call. We have helped over 300,000 people with their problems. This business offers travel products and services. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. You can use DoNotPay to quickly get in touch with customer service teams from. Discover how our travel solutions can help your business. This is a multi-location business. Your experience on this site will be improved by allowing cookies. Well always be on hand with guidance and support to help you get the results youre looking for. Resolver is free. Phone: (602) 749-2100 Bus not coming at all, allegedly because an accident on the road. You can also bring a good book to pass the time during your trip. You are already subscribed to this newsletter. Arriva plc. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. As a matter of policy, BBB does not endorse any product, service or business. Driver forced us to pay for travelling with luggage even though ticket says this is included. Sit back and relax while we do the work. 08/29/2022. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Comfortable bus. Get weekly updates, new jobs, and reviews. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Type in Skip Waiting on Hold and select the product. Relatively comfortable and clean. . UK, Tel: +44 (0)191 520 4000 Find your contact For corporate enquiries, we can be contacted via the details below. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. Book tickets that fit your needs. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Scottsdale, AZ 85254 Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Registered in England. We stopped for a quick comfort break at a service station which was good too. Upload je cv. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. 2023 Resolver Consumer Online Limited. View our cookie policy here. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Inloggen. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. Well guide you through the process. Our world class team of experts is always here to help. What is the depot disciplinary procedure? A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Arrivia is the largest stand-alone travel loyalty provider in the world. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. Arriva Bus Help Portal What is your complaints procedure? 0344 800 44 11. More description about the location of the bus is needed. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. Dedicated customer support 24/7. Customer Service Representative yearly salaries in London, England at Arriva. General inquiries Please check with your phone provider if you are unsure about how much a call will cost. No, Arriva buses usually don't have a toilet on board. I bought 2 bus tickets using the Arriva App. Bus arrived in split almost 1 hour late. Need to get in touch with us? Questions? Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Horrible staff; not friendly, dont speek English and a bit arrogant. Busbud shows you which amenities are included with your Arriva bus for each individual departure. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. Arriva Bus Help Portal Customer Service Representative 2 salaries. Bus was crowded. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Arriva offers tram, train, bus, coach, and waterbus services. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. This information was not present when booking the ticket. Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below Follow. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. 912 260 418. We were directed by the staff to the misleading bus stop (old one). Salarischeck. Alwaysclose to you. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). Toll-Free (888) 320-4234 You can compare prices, amenities and times by searching for a route. Your question may be answered on our Frequently Asked Questions page. Find out with Busbud's extensive list of Arriva fares. 866-871-9336. It was fine. Customer Reviews are not used in the calculation of BBB Rating. Begin van hoofdcontent. Reviews; 1K. Need to file a complaint? You will receive your e-ticket by email when booking on Busbud. Bedrijfsreviews. Arriva plc. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. This business is in an industry that may require professional licensing, bonding or registration. BBB Business Profiles are subject to change at any time. The whole process should take no longer than 10 working days. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Waar. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. No worries, you can use your time on the bus to catch up on some much needed sleep! Location. The fact that the bus arrived on time at the beginning and end is very important to us . Weve helped millions of people find a resolution. 378 reviews. Get started now and lets get this sorted. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. I paid $600 per cabin on credit card. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Learn more about Resolver Pro and how to claim your business. Contact our support team Media Want to learn about Arrive? Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Timetable is not followed at all. Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Arriva salary trends based on salaries posted anonymously by Arriva employees. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. No, there aren't any power outlets or USB plugs on Arriva. Bus was late. Werkgevers / Plaats vacature. Vacatures zoeken. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. It's quick, easy and totally free. User reviews from travelers who booked their tickets with Arriva. Then like us on Facebook and follow us on Twitter. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. Simple! It was an awful experience. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. 15147 N Scottsdale Rd Ste 210 However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You have subscribed to this newsletter. Arriva. Snapshot; Why Join Us; 378. Friday from 08:30 to 14:30 h. Tel. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. all our trip plan was messed. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Salary estimated from 10 employees, users, and past and present job . Most UK consumers are already frustrated by the time they start reaching out to customer support teams. What could we do to improve your experience travelling with Arriva? Arrivia powers some of the most iconic names in travel, hospitality, and financial services. Date of experience . Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. There was a special going on so only 50% of the normal deposit was required per room. Driver charged extra for luggage. No, you don't need a printed ticket when traveling with Arriva. Help us to personalise your experience on Arriva Bus by setting your default location. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Job Title. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. The bus was cancelled. 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When I purchased the ticket, instructions were given for exact location of bus stop. Im shocked that this behaviour is allowed. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. Add my review rating of "1" to the other 48 (of 51). Everything worked out perfectly. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. London. Contact Us. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. Busbud provides you with Arriva phone number so you can easily reach out to them. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. You may change your settings at any time or accept the default settings. Easily compare and book your next trip withBusbud. Ind. Uxbridge, Middlesex, UB8 1EX, Av. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. An error occurred while making the subscription. Salaries; 4. So I called customer service on next business day of 10/31/22. Very comfortable. All rights reserved. Busbud is an authorized Arriva ticket seller. USB ports for charging. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. Vacatures zoeken. Great busses! Arriva Number for Lost Items. Tight schedule? Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Nuevos descuentos para el transporte pblico en 2023! Or maybe you want to tell us about your experiences with our services? The journey also took 45 minutes longer than expected. Consumer guides, newsletters, surveys and more! The driver was excellent . Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Anyway, I ****** and learn so many complaints on here. The journey was efficient and well organised, only delayed by the passport control process. On a budget? Seat assignation wasn't adhered to. Can I make a complaint on behalf of someone else? We're happy to help. BBB Business Profiles may not be reproduced for sales or promotional purposes. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. Overall a great experience to get around. Registered in England. I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. Malad West Mumbai - 400 063, 58 Kingston Drive Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Users who replace their existing A-card with the Arriva loyalty card will . Data will not be transferred to third parties except legal obligation. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Need to contact Arriva customer service? Avoid paying for tickets using the app. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. Media inquiries As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. We are happy to help. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. Revolucion 356-60 piso Sunderland Welcome to Arriva UK Bus. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. For corporate enquiries, we can be contacted via the details below. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. Need to contact Arriva customer service? Official Partner. Arriva Main Customer Service Number. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is BBB Business Profiles generally cover a three-year reporting period. Wat. we had to run everywhere and nearly missed the fly. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Simply show your ticket on your phone along with a valid photo ID to board the bus. Arrivia is the largest stand-alone travel loyalty provider in the world. Resolver can help you send your complaints to Arriva Bus. To make a complaint, please contact our Customer Services team by clicking here . However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Save time by comparing all your bus travel options in one place. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. There are multiple ways to contact Arriva customer service . To make a complaint, please contact our Customer Services team by clicking here. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus.

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